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For any undamaged product, simply return it with the included accessories and package along with the original receipt (or gift receipt) within 14 days from the date you received the product, and we will exchange or offer a refund based on the original payment method. (ii) the following products are not eligible for return: [item list].


Guarantees and responsibility for service

When we receive a valid warranty claim on a product we sell, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund when the product is returned to us. We will pay for the shipment of the repaired or replaced products to the customer and the customer will be responsible for returning the product to us.

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